Information
Here you will find answers to the most pressing questions regarding the exchange. If you have not found an answer to your question, please contact support, please.
News
03.09.2010 Not possible Top-Up Dellmont reseller accounts!!
We have some technical problems with Dellmont reseller top-up we will solve the problem as soon...
27.08.2010 ATTENTION!! Good News For the Ukash Reselers!!!
From now on we accept bulk orders for the Ukash and VoIP again. The discount rate for the Ukash...
20.08.2010 Be Aware of False XMLGold Website!!!
We warn our customers about a false website who have stolen our company XML Corp. certificate and...
World currency rates
  Direct Reverse
USD / EUR
0.77937 1.283088
RUR / EUR
0.0254 39.369769
GBP / EUR
1.20311 0.831179

Support

Our support speaks in Spanish, German, Russian and English languages

SiteHeart
support@intervoucher.com

F.A.Q.

Whom do I contact about problems or questions regarding my orders?

You need to contact our support service
Why should I trust your Exchange Service?

We are certified partner of Perfect Money, we have WebMoney Merchant passport since 2002, Our website is online 9 years, since 2000. Also we are listed on Voleur monitor listing voleurfs.com
Credit card

We accept credit cards on our website through Liqpay.com merchant.

Ligpay guarantees 100% security against fraudsters in credit card payments.

Credit card payment Instructions for the first time users-customers.

  1. Choose a credit card as a payment option and choose the currency which you wish to get and you will be redirected to the Liqpay payment page. You need a credit card number, an expiration date and a cvv2 code, also a cell phone number, you have to enter a code which you will get by SMS then confirm. You will get the SMS within 5 minutes, but usually it comes much faster, depends on your country and your mobile operator.
  2. You will be redirected to the Liqpay??™s payment processor for the credit card authorization, where the authorization of your card will be processed. After the verification of your credit card the Liqpay will confirm the payment to us, and within 40 minutes you will get the currency or voucher, which you have ordered from us.
  3. You will be redirected to a page with error code (error code: 50). This means that your card is not in a Liqpay database, and it means that your card has not been verified yet.
      Then you have to contact Liqpay support (live help), click on the link: SiteHeart . An operator will check your payment and will ask you to repeat the payment once again.
  4. You have to go back to our exchange site and repeat your payment by choosing the credit card as a payment option and choose the currency which you wish to get, and follow the Instructions for those who have already used the payment system Liqpay.com before.

Instructions for those who have already used the payment system Liqpay.com before.

  1. Choose a credit card as a payment option and choose the currency which you wish to get and you will be redirected to the Liqpay payment page. You need a credit card number, an expiration date and a cvv2 code, also a cell phone number, you have to enter a code which you will get by SMS then confirm. You will get the SMS within 5 minutes, but usually it comes much faster, depends on your country and your mobile operator.
  2. You will be redirected to the Liqpay??™s payment processor for the credit card authorization, where the authorization of your card will be processed. After the verification of your credit card the Liqpay will confirm the payment to us, and within 40 minutes you will get the currency or voucher, which you have ordered from us.

All first time Credit Card payments will be verified by Liqpay and may last 48 hours, it depends on your credit card company or the bank. Normally it takes 40 minutes to verify your credit Card. This is only one time verification. Liqpay will confirm the payment with us and we will proceed your order.
As soon as your Credit card is verified, you will get a SMS message from Liqpay.
It means your Credit card payment was approved. The SMS message will look like this:
( You have sent $.$$ USD to MERCHANT successfully - www.liqpay.com ) Once your Credit Card is verified by Liqpay. All payments and exchanges afterwards will be fast, instant and automatic. Feel free to contact us with questions and comments.

Ligpay guarantees 100% security against fraudsters in credit card payments.
How to upload E-Currency to your Visa Credit Debit Card?

On our website you can upload your money to your Visa credit or debit card, using any of The electronic currency exchange, which are presented on our website. The money will be transferred automatically within a few seconds. To ensure that you fill up your Visa bank card you have to choose an exchange direction on our website www.xmlgold.net

     Once you've chosen the exchange direction, then press a button: (get the selected currency). On the second page, you need to enter your mobile phone number:

( ATTENTION!!! YOU HAVE TO ENTER AN EXISTING MOBILE PHONE NUMBER, YOU WILL GET A PAYMENT CONFIRMATION SMS TO THE ENTERED NUMBER. AND IF YOU DO NOT ENTER A VALID PHONE NUMBER, THE TRANSACTION WILL BE NOT POSSIBLE ).

     On the next step you will see a text: Check your entered data, and if everything is correct press next (To Pay and Receive)
     After that you will be redirected to the payment system you have chosen for the payment and you have to pay the e-currency amount for the exchange to Credit Card.

     Once the order is paid. You will get a confirmation SMS from Liqpay.com, that you have received the money from XMLGold.net

     Last step, you have to log in to the liqpay.com website by entering your mobile phone number and press Enter and wait for the confirmation sms to log in as it is your one time password.

You will see the money in your Liqpay account balance.

Select the option Send Money (From Phone to Card) and follow the instructions.

Your Visa Debit Credit Card will be loaded with the amount you like.

How to Top Up Recharge your Betamax account with Voucher?

To top up your account you have to buy the betmamax voucher from our website and using the voucher bought from us, log in to your betamax account and redeem your voucher, your account will be credited with the amount.
Note that betamax vouchers cannot be used for reseller accounts, they can be used only for regular accounts, if you are buying vouchers for reselling it is no problem, but you can't top up your reseller account with it!!!
What to do if I have not received a voucher I paid for?

Normally all vouchers are delivered instantly after your payment is confirmed to us, but it happens that emails are late or are not delivered at all. In any case if you have not received your merchandise, then please, the first thing you should do is to contact live support, or if your purchase took place not in a timeframe we work, just send an email to us by using our online web form, we will assist you with an issue shortly and we will deal with your problem.
 
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